# Contact & Support ## Email Our team can be reached through any of these emails:\ Support: \ General: \ Billing: ## Discord Because this app was started with just a Discord bot, we are still (and always will be) heavily rooted in our Discord server community. Discord Invite: \ Secondary invite: To contact support through Discord use the #❓┃help channel or send a direct message to the NVSTly Support bot (NVSTly Support #9832). **ATTENTION:** Our staff and team will NEVER send you a friend request or DM you first! We will never ask for personal, financial, or sensitive information. If anyone does so, or claims to be affiliated with us, please report them to our staff. \ Beware of impersonators and scammers- we have methods in place to catch them, but we can't remove them all until sadly it's too late. We encourage all of our users on Discord to disable their direct messages on our server so no one can message you, there is no reason why a discussion, guidance, advice, or support can't be given within the server channels. We also strongly recommend to not accept friend requests from users you don't share a mutual server with as well as users sharing the NVSTly Discord community as a mutual server.\ \ Please refer to our scam prevention guidelines we have posted on [our blog](https://nvst.ly/blog/Our-Discord-Community-FAQs-Rules-790819#ss) or inside the [FAQs, Rules, Roles, & Scam Prevention](https://discord.com/channels/872241427063668767/1181602885650370615/1181602941380075600) thread channel within the 🚦┃start-here forum channel on our Discord located at the top of the channel list. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.nvstly.com/info/contact-and-support.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.